Support
One address. A real reply.
Message us
You are writing to the people who build Travise. No account needed. Replies land here while the page is open, and in your email if you step away.
Prefer email? Reach us at info@travise.ai about anything: a read, a charge, an import, an idea.
We reply within one business day, and usually much faster. You are writing to the people who build Travise, not a ticket queue.
Product and reads
A read that never landed, a score that looks wrong, an import that missed trades. Include the ticker and the time you logged the trade; that is enough for us to trace it end to end.
Billing
Payments run through Whop. Cancelling takes effect at the end of the period you paid for, and you keep full access until then. Payments are non-refundable except where the law or Whop's policy requires it (the exact wording lives in the terms). For a charge you don't recognize or a cancellation that didn't stick, email us and we'll resolve it with Whop directly, so you never get bounced between two support desks.
Your data
Export everything from Settings at any time. Account deletion removes your trades, reads, and profile permanently. The details live in the privacy policy.
Legal terms live on the terms page. Security disclosures also go to info@travise.ai with "Security" in the subject line.